Help & Safety

Fixes for common problems, advice for parents and tips for playing on any device. 4 articles.

About help & safety guides

The Help & Safety guides answer practical questions about playing games in a browser: what to do when a game will not load, how to make games run better on a Chromebook or an older computer, and how parents can keep young players safe online.

Most problems with browser games come from a few causes: an ad blocker stopping a game's start-up ad, blocked cookies or site data, graphics acceleration turned off, or too little free memory. The guides go through these causes in order, from the quickest fix to the least common.

If a guide does not solve your problem, report the game through the contact page with its link, your device and your browser, so it can be checked and removed if it stays broken.

Help & Safety: frequently asked questions

Why do some browser games not load?

Browser games most often fail to load because an ad blocker stops the game's start-up ad, cookies or site data are blocked, graphics acceleration is off for 3D games, or the device is low on memory. Waiting up to 20 seconds also helps, since some games load slowly.

Are browser games safe for children?

Browser games need no download or account, which removes some risks, but they are made by third-party developers and many show ads. An adult should supervise young children and check a game before they play it.